Privacy Policy

1. Who We Are

Three Giant Trees LLC (“3GT Data”, “we”, “our”, or “us”) operates the website and client portal at 3gtdata.com. This Privacy Policy explains how we collect, use, and share information when you use our services.

Questions? Email us at contact@3gtdata.com.

2. Information We Collect

We collect information in the following ways:

• Account information — name, email address, and company name when you register for the client portal.
• Payment information — billing details processed securely through Stripe. We do not store full card numbers on our servers.
• Usage data — pages visited, actions taken within the portal, and timestamps, collected to improve the service.
• Communications — emails and messages you send us.
• Advertising & analytics data — aggregate information about ad campaign performance and website interactions collected via the Meta Pixel and Meta's advertising APIs (described in Section 5).

3. How We Use Your Information

• Provide, operate, and improve our services.
• Process payments and send invoices.
• Send transactional emails (e.g., receipts, password resets).
• Respond to your support requests.
• Analyze advertising performance on behalf of clients who have authorized us to access their Meta ad accounts.
• Comply with legal obligations.

We do not sell your personal information to third parties.

4. Cookies & Tracking

We use cookies and similar technologies to maintain your login session and understand how visitors use our site. You can control cookies through your browser settings; disabling them may affect site functionality.

5. Meta Pixel & Advertising Data

Our site may use the Meta Pixel (formerly Facebook Pixel), a tracking technology provided by Meta Platforms, Inc. The Pixel allows us to measure the effectiveness of advertising campaigns by understanding actions taken on our website.

As part of our service offering, we may also access Meta advertising data (including ad account insights, campaign performance metrics, and audience information) on behalf of clients who have explicitly granted us permission through Meta's Business Manager or a connected app. We use this data solely to provide analytics and reporting services to those clients.

For more information on how Meta uses data collected via the Pixel, see Meta's Privacy Policy. You can opt out of Meta ad tracking at facebook.com/adpreferences.

6. Third-Party Services

We rely on the following third-party providers who may process your data according to their own privacy policies:

• Supabase — database and authentication hosting.
• Stripe — payment processing.
• Resend — transactional email delivery.
• Meta Platforms, Inc. — advertising measurement and ad data APIs.

7. Data Retention

We retain your account data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at contact@3gtdata.com. We will delete or anonymize your data within 30 days of a verified request, except where retention is required by law.

8. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data, or to object to or restrict certain processing. To request deletion of your data or to exercise any of these rights, please email us directly at contact@3gtdata.com.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

Three Giant Trees LLC
Email: contact@3gtdata.com